Where Things Are:
- Toilets
- Kitchen
- Cloakroom (if there is one)
- Main reception
- Supervisor's Office
- Equipment (such as fax, photocopier, printers)
- Stationery cupboard
- First aid kit
Paperwork Administration
- Have you recieved your written contact of employment?
- Do you have a copy of the terms & conditions of your employment - dismissal procedures etc.
- Is there anything you need to get (staff card, car park permit, keys/access codes)
About the Company
- The organisational structure (who's in charge)
- The mission statement (if there is one)
- The history of the company
Health & safety
- Fire/evacuation procedures & exits (do you have special access requirements?)
- Location of the first aid box
- Name (and whereabouts) of the designated first aider
- How to contact security staff
- Any hazardous areas
- Any protective equipment required
- Any specialist training needed
How To.
- Use the photocopier/fax
- Answer the phone/transfer calls
- Get stationery
- Use the diary system
Who To Ask About.
- IT Problems
- Ordering stationery
- Printer/photocopier problems
- Queries relating to your work
- Where information is stored/filed
- Extensions/adaptations for your disability
- Training opportunities
policies & procedures
- Dress code
- Confidentiality of information
- Customer service standards/procedures
- Sickness absence arrangements
- What to do if you are the first to arrive/last to leave (ie. locking up arrangements/ working late arrangements).
Meeting With Your Line Manager
- Do you need to book in advance to see them? (How far in advance?)
- How do they prefer to be contacted (in person, phone, e-mail)?
- Who should you approach if they are not available?
- When are they likely to be available/busy/not busy
- Will you have regular meetings (weekly, fortnightly, monthly)?
